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Why does a document no longer appear on the Due for Review report?

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Jon Corpany
  • Updated
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Issue:

  • A document that is due for review no longer appears on the Due for Review report.

Environment:

  • PolicyStat

Answer:

When a document is started into the approval process it moves off the Due for Review report and onto the Pending Approval report.  It will not appear again on the Due for Review report no matter how long it is pending approval. 

If the document is 90 days from being due or is past due and then that pending version is deleted by a site administrator (the only user with permission to delete, then the document will again appear on the Due for Review report.

Once a document is started into the approval workflow and is past due, that document will continue to appear on the Due for Review CSV report.

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