- To understand more about RLDatix and how the RLDatix brand update will impact your site
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management.
RLDatix is truly global, with offices in London, Toronto, Chicago, Carmel, Fairfax, San Jose, Melbourne, Adelaide and Riyadh, allowing us to be at the forefront of global patient safety and GRC movement.
Our Vision and Mission
We envision a world where patients have access to the best and safest care possible, and strive to achieve that by being the global provider of insights and tools that drive improvement, efficiencies, and safety in healthcare. Our team is made up of people who truly believe in these goals and initiatives.
Helpful and popular details regarding our inclusion into the RLDatix product suite.
Q. Who is RLDatix and how is it connected to PolicyStat?
A. RLDatix is the parent company of PolicyStat. PolicyStat joined the RLDatix family in May 2019 and the re-branding began in January 2020. The logo updates will occur the week of July 13, 2020. To learn more about our mission and vision please visit our website.
Q. Where can I find the new logos?
A. The logos are available for download from this article.
Q. What action do I need to take?
A. There is no action you need to take.
Q. Is this a conversion from PolicyStat to a new RLDatix system?
A. No, this is not a product conversion. Product functionality is unaffected and you will continue to access and use your PolicyStat library as you have been doing. RLDatix offers a full suite of patient safety solutions and policy management is a component of that suite.
Q. Does this change how I am being supported?
A. No, the same support team that has been supporting you will continue to do so
Q. Will my PolicyStat site URL change?
A. No, everything about your site function and access remains the same
Q. Will the links we have to policies still work?
A. Yes, they will. Nothing about your library access is affected by the re-branding. At this time, the rebrand is strictly visual and doesn’t impact the functionality of your product.
Q. Will there be any changes to how PolicyStat works for users?
A. No, there are no changes to how PolicyStat functions.
Q. Should we expect any major screen changes? Will users need to re-learn how to use the tool?
A. No, there are no screen changes and no retraining is needed. The only change is the logo update.
Q. Are there more details on any changes that may occur because of the acquisition?
A. Our support email address remains firstname.lastname@example.org, but other email addresses have transitioned to the RLDatix domain. In addition to the branding updates, longer term we will start to build integration points so that the RLDatix suite of products can interface with PolicyStat.
Q. Does this change my contract?
A. No, your contract is unchanged. Please continue to remit payment the same way you always have.
Q. Should I start paying invoices to RLDatix?
A. No, please keep making payments to iContracts as you already do.
Q. Do I need a new RLDatix W-9 for our accounting system?
A. iContracts still exists as an entity, and you will continue to pay iContracts for your invoices until further notice. No new W-9 is required.
Please reach out to Support if other questions arise and we will be happy to assist.