Objective:

• To view your Zendesk requests

Environment:

• Zendesk

Additional Information:

Viewing your requests requires that you are Logged-in to Zendesk.

Procedure:

1. While in the support center (Zendesk), click the down-arrow next to your name in the top right corner to open the menu.
   
2. Click My Activities from the menu
   
3. Search for the name of your request or filter based on ticket status (optional).
   
4. Click the name of the request to open and view your case.