1.4 User Management: Duplicate Accounts

Merging Duplicate Accounts

Merge users if two accounts were accidentally created for the same person. Merging affects ALL historical actions, so it would be as if the old account never existed.

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Deactivate Users

Merging Accounts in this section and Transferring Responsibilities in next section require deactivating users. These aren't the only circumstances you can use this feature! If you have inactive users or users who are no longer at your site, you can use the steps covered here to simply deactivate their accounts.

In the next section, we'll go more in-depth into the Transfer Responsibility functionality that was mentioned here.