ADMINS, have you signed up for HUB? In order to log in to the new support portal that's coming soon, you will need to be a member of our online community, HUB. To register for a HUB account, please click here.
This support portal, including emails sent to support@policystat.com, is unavailable from 8:00 pm ET on Friday, February 26, to 8:30 am on Monday, March 1, while we prepare to launch the new RLDatix SupportHUB on March 1.
If you have a Severity 1 Critical issue to report over the weekend, please contact 317-644-1296, option 2, then option 9, to leave a message for the on-call engineer. A member of our support team will respond promptly.
For all other issues, we kindly ask you to report them on Monday morning, in the new system. All knowledge and education resources will able be available at that time.
Thank you for your patience.
The RLDatix Support Team
Many users will be added to your site during your initial implementation, but rosters are prone to change and you may find the need to add additional users to your site.
If your site does not use Active Directory or Single Sign-On, new users need to be manually created.
In the next section, we'll look at user Roles and the permission settings associated with each role.
| << 1.0 The Three Pillars of PolicyStat | 1.2 User Management: Permission Settings and Roles >> |