Objective:

• Resolve holds placed because a document is a manual

Environment:

• PolicyStat site undergoing implementation

Additional Information:

Documents may also be placed on hold for the following issues:

• Potential Attachments
• Colored content
• Missing Dates

To improve the user search experience, we do not recommend storing manuals in PolicyStat. Instead, we recommend breaking up manuals so that each policy/procedure in the manual is its own file. In the event that you have any documents on hold because they are manuals, you can use the steps listed below to resolve the hold:

Procedure:

1. Click Home
2. Click Policy Imports on Hold
   
3. Click the name of the Hold
4. Click View File
   
5. Save the document to your local network
6. Re-save the document so each policy/procedure is its own file
7. Once you’ve re-saved the document, you can upload the new policies/procedures to the Implementation Dashboard (see this article)
8. After you’ve uploaded the new files to the Implementation Dashboard, navigate back to the hold and click Delete Import to remove the hold